// Legal

Terms of Service

Last updated: March 2026

These Terms of Service ("Terms") govern your access to and use of ChillinnBOT, operated by NextGen Systems ("we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing ChillinnBOT, you confirm that you are at least 18 years old, have the authority to agree to these Terms on behalf of your organisation, and accept these Terms in full.

2. Description of Service

ChillinnBOT is a cloud compliance evidence automation platform that helps regulated-industry teams collect, organise, and report on GxP-related compliance controls across AWS and Azure cloud environments.

The platform operates in read-only mode — it does not create, modify, or delete resources in your cloud environment.

3. Pilot Program

Access to ChillinnBOT during the pilot phase is by invitation only. Pilot customers receive:

Early access to all platform features
Locked-in pricing for the duration of their subscription
Direct input into the product roadmap

Pilot access may be revoked if these Terms are violated.

4. Your Responsibilities

You agree to:

Provide accurate information when registering and using the platform
Keep your login credentials secure and not share them with unauthorised parties
Use the platform only for lawful compliance and audit purposes
Not attempt to reverse engineer, copy, or redistribute any part of the platform
Ensure you have appropriate authorisation to connect your cloud accounts to ChillinnBOT

5. Cloud Account Access

By connecting your AWS or Azure account to ChillinnBOT, you confirm that:

You have the authority to grant read-only access to those cloud accounts
You understand that ChillinnBOT will query configuration data to evaluate compliance controls
You are responsible for maintaining appropriate IAM permissions and access policies

6. Compliance Disclaimer

ChillinnBOT provides automated evidence collection to assist with GxP compliance activities. The platform does not constitute legal, regulatory, or compliance advice. You remain solely responsible for ensuring your organisation meets all applicable regulatory requirements including 21 CFR Part 11, Annex 11, and GAMP 5.

Evidence generated by ChillinnBOT should be reviewed by qualified personnel before inclusion in validation documentation.

7. Intellectual Property

All content, features, and functionality of ChillinnBOT — including but not limited to the software, controls engine, report templates, and UI — are owned by NextGen Systems and protected by applicable intellectual property laws.

8. Limitation of Liability

To the fullest extent permitted by law, NextGen Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of ChillinnBOT. Our total liability to you shall not exceed the amount paid by you in the three months preceding the claim.

9. Termination

Either party may terminate the service relationship with 30 days written notice. We reserve the right to suspend access immediately in cases of Terms violation.

10. Governing Law

These Terms shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the platform after changes constitutes acceptance of the updated Terms. We will notify you of material changes by email.

12. Contact

For any questions about these Terms, please contact us at info@nextgensystems.co.